Do you provide an advice service to your clients?
Advice giving is related to ensuring your clients are able to exercise their statutory rights in any of the following subject areas:
- welfare benefits
- housing
- debt
- consumer
- employment
- immigration, asylum & nationality
- health
- education
- race equality
- sex discrimination
- disability rights
Are these some of the questions being asked within your organisation?
- How do we get more support and direction from our Management Committee?
- How can we produce effective funding applications when our organisation does not have a clear plan about its direction?
- How do we develop and motivate staff and volunteers to ensure that they continue to provide a good service to clients?
- How are we able to provide a confidential service to clients when we have no private space in the office?
- How can we provide good advice when we are unable to find clear case records for clients?
- How do we ensure that clients receive a quality service from others that we refer them to?
- How can we achieve a quality standard such as the Quality Mark when we have such limited time and resources available to do this?
Interested? Here‚s what QDI can offer:
- Bursaries of up to £5000 to put your development plans into action (e.g. computers, freelance consultancy, training for staff and volunteers, information resources etc.)
- Free and confidential support and guidance to assess your organisation‚s development needs
- A quality development plan to make it easier to prioritise and implement the developments required for your organisation
- Ongoing support of up to 5 days to implement the developments highlighted in the plan
- Referrals and links to other relevant services
What QDI can help you achieve:
- Guidance and support on planning to ensure that your organisation has clear aims and objectives to follow for the next 2-3 years
- Support to your Management Committee to ensure they are clear about their roles and responsibilities
- Advice on how to implement practices to encourage staff development and support
- Efficient delivery of your advice service tailored to the needs of your clients
- More effective links with other advice providers in your area
How to apply
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