What QDI can do for you

Do you provide an advice service to your clients?

Advice giving is related to ensuring your clients are able to exercise their statutory rights in any of the following subject areas:

  • welfare benefits
  • housing
  • debt
  • consumer
  • employment
  • immigration, asylum & nationality
  • health
  • education
  • race equality
  • sex discrimination
  • disability rights

Are these some of the questions being asked within your organisation?

  • How do we get more support and direction from our Management Committee?
  • How can we produce effective funding applications when our organisation does not have a clear plan about its direction?
  • How do we develop and motivate staff and volunteers to ensure that they continue to provide a good service to clients?
  • How are we able to provide a confidential service to clients when we have no private space in the office?
  • How can we provide good advice when we are unable to find clear case records for clients?
  • How do we ensure that clients receive a quality service from others that we refer them to?
  • How can we achieve a quality standard such as the Quality Mark when we have such limited time and resources available to do this?

Interested? Here‚s what QDI can offer:

  • Bursaries of up to £5000 to put your development plans into action (e.g. computers, freelance consultancy, training for staff and volunteers, information resources etc.)
  • Free and confidential support and guidance to assess your organisation‚s development needs
  • A quality development plan to make it easier to prioritise and implement the developments required for your organisation
  • Ongoing support of up to 5 days to implement the developments highlighted in the plan
  • Referrals and links to other relevant services

What QDI can help you achieve:

  • Guidance and support on planning to ensure that your organisation has clear aims and objectives to follow for the next 2-3 years
  • Support to your Management Committee to ensure they are clear about their roles and responsibilities
  • Advice on how to implement practices to encourage staff development and support
  • Efficient delivery of your advice service tailored to the needs of your clients
  • More effective links with other advice providers in your area

How to apply


 

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